Do I need to have a GoToMeeting® account to attend a session?
No. Anyone with a computer or mobile device can attend a session just by clicking on the access link. The access link is sent to the client via email after a consultation is booked.
how do i gain access to my online consultation?
The link to click on to gain access to your consultation is sent to the email address you provide when you book your session. Take note of the meeting time and date you selected upon booking and be sure to click on the link at that time to proceed immediately to the consultation.
can i join the session on my phone or tablet?
Absolutely. To access your consultation session on a handheld device, simply download the free GoToMeeting® app on the App Store, Google Play or Windows store.
Once the free app is installed (this download will only take a minute), simply click the access link that was sent to your invitation email and you will immediately proceed to your session.
what are the system requirements for attending a session?
On an iPad, iPhone, Android or Windows mobile device: · Free GoToMeeting® app from the App Store, Google Play or Windows Store
how will i communicate during the consultation?
During the consultation, the client and the Writing Specialist speak using their device's microphone and speaker/headphone system.
You will communicate using your device's microphone and speakers/headphones. GoToMeeting® free VoIP (Voice over Internet Protocol) option enables meeting participants to communicate via the Internet using a microphone and speakers connected to their device.
How many people will be present during my online session?
You and the Writing Specialist assigned to your writing project are the only participants who will view and collaborate on your work during the online consultation.
how much does a 1-hour consultation cost?
Sessions are billed at $60 per hour. Be sure to entire your coupon code when booking in order to receive a discount.
What is your refund policy?
Refunds are issued in full ONLY if the client cancels the consultation. Cancellations, however, MUST be done no later than 2 hours before your scheduled start time in order to be refunded.
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